Any unopened products can be returned and exchanged within 28 days of invoice. Please include a copy of the delivery note or invoice in returns.
Implantiem is so confident in the quality of our products that if an implant or component fails for any reason within a five year period from the invoice date, we will replace it free of charge (excluding postage and subject to terms and conditions).
Terms & Conditions
*Returned items must be unopened and sent back within 28 days of invoicing to receive a full refund, or alternatively, within 6 months for an exchange.
*In the unlikely event of implant failure we will replace the implant without charge subject to the following conditions:
*We reserve the right to replace implants placed only by adequately experienced and trained dentists.
*We reserve the right to withdraw this replacement scheme for any dentist with an abnormally high rate of failure (in excess of 3%).
*The implant must be returned within 7 days of failure and within 12 weeks of placement.
*The failed implant must be accompanied by a MDR report. These can be downloaded from the resource centre and must be completed correctly.
*This arrangement may be withdrawn at any time without notice.
*Replacement of the implant does not acknowledge any liability or consequential loss on the part of Implantiem Ltd.
Implant Deal Terms & Conditions
*50% payment is required upfront for all implant deals, with the remaining 50% to be paid within 30 days of invoice.
Payments to be made by BACS
*Not all implants need to be ordered at once, they can be sent out as and when required subject to a postage charge of £6.50 + VAT per delivery.
*All implants can be swapped and exchanged like for like within 12 months, as long as all packaging is undamaged and unopened.
*All prices above are correct as of 4th January 2021 and exclude VAT; Implantiem Ltd reserves the right to withdraw or amend any offers at any time, without notification.
* All implants to be taken within 12 months.